FAQ - ALL THE ANSWERS ABOUT SHAVENT
Here we have put together many answers about the SHAVENT for you. All information about delivery times and shipping can also be found here"Payment".
QUESTIONS ABOUT THE SHAVENT
The SHAVENT is an innovative 3-blade swing head razor that combines sustainability and independence with elegance and comfort.
We developed the SHAVENT razor because we were shocked by the amount of waste and plastic we consume when wet shaving around the world year after year. Existing low-waste alternatives such as safety razors or razors did not convince us in our own use and so we developed the SHAVENT razor - sustainability without sacrificing comfort and elegance.
The SHAVENT razor is manufactured using high-quality precision die-cast zinc, a process that is widely used for parts that need to be functional and beautiful at the same time. The surface finish in bright chrome ensures visual brilliance.
While the first SHAVENTs still came from North Rhine-Westphalia, our parts are now cast in Thuringia, carefully polished (with many steps still done by hand!), galvanized (i.e. chrome-plated) and assembled, checked and packaged in Munich.
Der SHAVENT ist also made with ❤️ in Germany.
No, nothing on the SHAVENT can rust.
If you should see slight brownish traces when changing the blade for the first time, then don't worry: these are deposits from the tap water and skin particles that can be easily removed with your finger.
You can also find all the details in this blog article.
No, just the opposite! The chrome surface of the SHAVENT gives a special grip in combination with wet skin, you can even hear the effect when you "squeak" your finger over the handle.
If your hand gets too much shaving product when you shave, then simply rinse it off when you rinse off the SHAVENT between shaving strokes - and the grip is back!
P.S. Try the SHAVE & SHOWER Shaving Gel - this can be rinsed off the hands extra quickly and offers a wonderfully light, nourishing shaving basis!
After each shave, simply rinse off under warm, running water. Dismantling is not necessary.
You can do a more thorough cleaning every time you change the blade, for example, by simply rinsing the individual parts under warm water. Be a little careful with the intermediate plates so that they don't bend. Without the blades and the intermediate plates, you can also let the SHAVENT go through the dishwasher to bring it to a high gloss.
If you shave very thick hair or use a very pasty shaving cream, this can be a challenge for a multi-blade razor. With the SHAVENT you don't have to worry about having to throw away blades too quickly - quite the contrary! Should the demands become too tough and the SHAVENT cannot transport all the hair backwards as usual, you can simply unscrew the screws 1-2 turns, rinse them with warm water, screw them back tight and off you go.
Armin will show you here - Of course, you can also rinse it out in a bowl with water that is as warm as possible, which saves water.
Our razor offers a perfect, comfortable and safe shave for all sensitive parts of the face and body.
For men, women, everyone.
The Shavent is just as safe as other razors. Simply start with significantly less pressure than usual and feel your way to your new shaving feeling striek by strike.
But of course, as with every razor in the world, razor blades are known to be sharp - so caution is always required when handling them.
We have all the safety instructions and tips for caring for your shavent for you HERE compiled.
The SHAVENT is a wet razor, i.e., like all wet razors, it only shaves as gently and well as it can on wet skin.
Please do not use a wet razor (the SHAVENT and all others) on dry skin, as this irritates the skin unnecessarily and the shaving result also suffers.
The SHAVENT does without "sliding strips" as found on some drugstore razors and which provide a gliding effect with water for some (often few) shaves. The metal surface of the SHAVENT alone does not slide with water, so you have a firm grip on the handle without rubber deposits.
So for the smoothest shave, it's highly recommended to use something that gives things a boost - with our new SHAVE & SHOWER Rasurpflege we have developed the perfect companion for you - gentle from head to toe!
But it doesn't matter whether you use shaving gel, foam, soap or shower gel, the main thing is that the SHAVENT glides smoothly and easily over your skin.
Do you use a shaving product that leaves a "squeak" on the skin rather than a creamy film? Then it's not so good for shaving, because it tends to reduce the gliding ability and instead of a gentle shave, a "stuttering" occurs.
The "head shave" is indeed the supreme discipline of shaving - a very thin layer of skin and tissue over a very individually curved bone.
Our "own" bald head loves shaving with the SHAVENT - he said he needed about 3-4 shaves in which he slowly and calmly got used to the new shaving feeling and today he doesn't let anything else on his skull - because he thinks his shaving result has never been as smooth as with the SHAVENT.
Especially for head shaving we recommend our "SHAVENT strong hair set".
Here, we have summarized the best tips for you in a blog article .
Absolutely! Thanks to its flexible head and three blades, the SHAVENT is also ideal for gently shaving intimate areas - the same precautions apply as with conventional razors, of course.
Here, we have summarized the best tips for you in a blog article .
One of the great advantages of the SHAVENT are the Standard razor blades.
The so-called "Half Blades" or Single Edge Blades are used
in straight razors for decades and are available from various brands and at very reasonable prices.
So you are not trapped in a blade system, but can freely choose your favorite blade brand.
They are available inexpensively in our shop and on all common sales portals, drugstores or in shaving specialist shops and are so compact that a supply for many years fits in the smallest corner of the bathroom drawer. The unit price is a fraction of the cost of
blade cartridges - a blade change only costs a few cents instead of many euros!
Should you have "remnants" of conventional, double-edged blades
and want to use them up, you can of course do so. In this case you have to cut them in half. It works best if you
cut them with scissors. We strongly advise against breaking it due to the risk of injury - breaking also creates a burr that does not optimally align the blades in the SHAVENT.
That's the Gretchen question that's keeping an entire razor industry alive.
If you read the blogs of replaceable head manufacturers, you will find recommendations for changing frequencies of up to (for us almost unbelievable) 1-2 times a week for daily shaving. Unthinkable what money and waste is used up for blade cartridges.
Basically, you can change your SHAVENT blades just as often or as little as you did with your previous razor - with the small difference that every change makes a HUGE difference in costs and waste - but you already know that.
Our experience shows that it is best to go by feel. When we no longer feel the shave is "smooth" and notice it starting to pull at individual hairs, we simply swap out our blades.
Very simple: take out the old blades, put the spacers aside, have new blades at hand and off you go:
First blade, spacer, second blade, spacer, third blade, put on the head and gently tighten knurled nuts.
So that you can follow it closely, we have created a blog article with instructions and a video.
You can choose between several payment methods with us. We offer:
- Payment with credit card, (Visa and Mastercard)
- Payment with Apple Pay, Google Pay & Amazon Pay
- Payment with Klarna on invoice
- Payment with Paypal (this works with and without a PayPal account - you can also use other payment methods such as SEPA via PayPal)
- Payment in advance - You will receive all information about the bank transfer when you make the purchase. Please allow for the fact that the specified delivery time only starts 2 bank working days after the day on which you initiated the payment at your bank.
Unfortunately, this is not possible with us directly, but PayPal offers this service if you select PayPal as the payment method in the checkout. You can find the current conditions for this at Paypal.
You can download your invoice at any time via the link "Download PDF invoice / Invoice" from your order confirmation.
If you no longer have this email or need help, please feel free to contact us email@example.com
ORDER & SHIPPING
Of course! Simply enter the Packstation XXX in the "Street and house number" field and your postal number in the "Additional address information" field.
Your order confirmation will be automatically sent to your email address when you place an order.
If you don't receive your order confirmation within 4 hours, please check the spam or junk folder in your email inbox, because emails sometimes end up there. If she isn't there either, it's best to get in touch with us firstname.lastname@example.org to rule out any problems with your order.
We ship throughout Europe and also to most regions worldwide, except USA and Canada.
You can also find information about shipping HERE
If you live outside the EU, please note that additional costs for customs duties and other import fees may be incurred by your local authorities. Your local customs will provide you with information.
We ship all SHAVENTs free of charge within Europe, Switzerland and the UK.
Otherwise, the shipping costs depend on your order total and the country to which the items are being delivered.
In this Shipping cost table you will find the shipping costs for different target countries, as well as the order values from which we deliver to your country free of charge.
You can find your tracking number in your delivery confirmation email, which you can use to track the progress of your order online.
We will provide you with updates via email at every stage, from the moment you place your order through to shipping and delivery.
In the rare event that your order arrives damaged or faulty, please take photos of the product in question and email them to us email@example.com with the details.
We will get back to you within 48 hours and find a solution to the problem together.
RETURNS & REFUND
Your satisfaction is important to us! Since we are sure that you will love our SHAVENT razor, we grant a voluntary right of return within the first 30 days after purchase! If you are not satisfied with your SHAVENT shave, simply send us an email to firstname.lastname@example.org. You can return your SHAVENT and we will refund the purchase price.
Important: please make sure that you only use the SHAVENT and the blades before you are sure that you want to keep the SHAVENT. Unfortunately, we cannot take back used bags and care products.
Please contact our customer service team via email@example.com and you will receive all information about the return as well as a link with which you can create a return label and print it out if necessary.
Please ensure safe shipping and use a cardboard box for the return so that everything arrives undamaged.
Most of our products are hygiene products for personal use. If something is wrong with the function or if a flaw has slipped through our quality control, then we will of course exchange the product immediately.
Used hygiene products cannot be returned.
However, we have decided to make an exception to this rule:
With our voluntary 30-day money-back campaign, you can try the SHAVENT risk-free, and if you're not happy with it, contact us within 30 days firstname.lastname@example.org and we will discuss the return and refund you the purchase price after your return.
Because we want you to be happy with your SHAVENT and we are convinced that you will love it!
You can find all information about the campaign HERE
Please use other products, such as. the travel bag only when you are sure that you want to keep your SHAVENT. Unfortunately, we cannot take back travel bags that have already been used and show signs of wear.
Likewise, we cannot take back used soaps and gels for hygienic reasons.
We aim to process refunds within three days of your item reaching us. You will receive an email when your refund has been issued. However, please note that it may take a few days for your bank to transfer the payment back to your account.
The refund will be made to the same payment method that you used for the purchase. If the refund hasn't arrived ten working days after the return, get in touch with us and we'll find out where the problem could be.
You can get gift cards worth 50€ - 200€ in our shop, so the recipient can put together the perfect set for themselves.
All vouchers are valid for 2 full years after issue.
We have developed for you a Shaving Solid, as well as a shaving gel in powder form. Our shaving solid is more than a classic "shaving soap" - because soap attacks the protective acid layer of your skin and often leaves it dry and tight. That was out of the question for our shaving care - that's why our shaving care products are soap-free and pH-neutral. They keep the acid mantle of your skin intact and give it a lot of care and moisture.
Usual shaving gels often come in an unnecessarily large amount of packaging, from a plastic tube to a spray can - that was out of the question for us! Instead, we simply put the shaving gel as a powder in a paper bag.
So we can bring it to your home without plastic and it takes less storage space in you bathroom. You can just shake it with 200ml of water and get a large portion of light, nourishing and economical shaving gel, without large portions of packaging waste.
Of course! The SHAVENT is the perfect gift for shaving lovers, everyone who loves elegant things and above all for everyone who would like to produce less plastic in everyday life and no longer want to be dependent on blade cartridges.
You can enter a different billing and delivery address. In this way, your order will reach the recipient, but the invoice will arrive in your email inbox.