Cancellation Policy

Right of Withdrawal

(please note the exclusion regarding used hygiene products!)

 

You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day on which you or a third party named by you, who is not the carrier, took possession of the last goods.

 

RETURN SHIPPING ADDRESS
(IMPORTANT for non-EU returns (e.g., from the UK, Norway, Switzerland), please contact kontakt@shavent.store as additional documents are required. Without these documents, the return cannot reach us and cannot be processed!):
 
Shavent c/o Hive FC BER3 GmbH,
Maulbeerstr.9
15834 Rangsdorf

To exercise your right of withdrawal, you must inform us (ARA Sustainable Products UG (limited liability), Rupert Mayer Str. 44, 81379 Munich, Germany, Email: kontakt@shavent.store, Phone: +49-(0)89-21530642, Fax: +49-(0)321 / 2122 8361) of your decision to withdraw from this contract by means of a clear statement (e.g., a letter sent by post, fax, or email). You may use the attached model withdrawal form, but it is not obligatory.

To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

 

Effects of Withdrawal

If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (except for the supplementary costs arising if you chose a type of delivery other than the least expensive standard delivery offered by us), without undue delay and in any event not later than fourteen days from the day on which we receive the notification of your withdrawal from this contract. We will use the same means of payment as you used for the initial transaction unless expressly agreed otherwise with you; in no event will you be charged fees for such reimbursement.

We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earlier.

 

You must send back the goods without undue delay and in any event not later than fourteen days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send the goods before the period of fourteen days has expired.

 

You bear the direct cost of returning the goods. You only have to pay for any diminished value of the goods resulting from handling other than what is necessary to establish the nature, characteristics, and functioning of the goods.

The right of withdrawal does NOT apply to the following contracts:

• Contracts for the supply of goods that are not prefabricated and for the production of which an individual choice or decision by the consumer is decisive or which are clearly tailored to the personal needs of the consumer, e.g., individually engraved products made to customer specifications.

• Contracts for the supply of sealed goods which are not suitable for return due to health protection or hygiene reasons if they have been unsealed after delivery, e.g., if you have already used hygiene products such as Razors, Shaving Brushes, and blades or opened care products. 

 

---

Model Withdrawal Form

(If you want to withdraw from the contract, please fill out this form and send it back.)

 

To

 

ARA Sustainable Products UG (limited liability), Rupert Mayer Str. 44, 81379 Munich, Germany, Email: widerruf@shavent.store, Phone: +49-(0)89-21530642, Fax: +49-(0)321 / 2122 8361

 

I/we (*) hereby withdraw from the contract concluded by me/us (*) for the purchase of the following
goods (*)/the provision of the following service (*) _______________________

 

– Ordered on (*)/received on (*)_______________________

– Name of consumer(s)_______________________

– Address of consumer(s)_______________________

 

– Signature of consumer(s) _______________________ (only if this form is notified on paper)

– Date _______________________

(*) Delete as appropriate.