SHAVENT Trade-In Program – Upgrade to 2.0

Dear SHAVENT family,

We are excited to introduce you to our exclusive Trade-In Program! For three months (March - end of May), we are offering all owners of the SHAVENT 1.0 the opportunity to upgrade to the new SHAVENT 2.0 and benefit from attractive advantages if they wish to trade in their SHAVENT 1.0.

1. Select the Original 2.0 and the Trade-In option

Choose the Colour of your new SHAVENT Compact 2.0 as well as your Trade-In benefit. With the Trade-In program for the SHAVENT Compact, you have the choice:

Either €30 direct refund to your 2.0 order to your original payment method.
Or a €45 shop voucher for future purchases in our online store.

(Please note: both the claim for a refund and for the Voucher will expire if you return the SHAVENT 2.0 under the 30-day money-back guarantee and wish to have the purchase price refunded. Any refunds already paid or used voucher values will be deducted from the refund of the return of the 2.0. Cash payouts are not possible.)

2. Complete the order as usual.

Complete your 2.0 order as usual in the online Shop. Your new SHAVENT Original 2.0 is on its way to you!

3. Send your previous 1.0 Razor in

Send your SHAVENT Original 1.0 along with the printed order confirmation to the following address within 30 days of your order:

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SHAVENT - ARA Sustainable Products (House 64.07a)
Keyword: [Recycling] - Order number
Rupert-Mayer-Str. 44
81379 Munich
Germany

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!!! IMPORTANT: Be sure to replace "Order Number" in the address with the Order Number of Your Shavent 2.0 order. Also, print out Your Order Confirmation Email and include it in the package. This is the only way we can match your submission and issue your credit / Voucher! You can see how to find your order number in the order confirmation in the image next to / below this text.

4. Receive Your Credit / Voucher

"Upon receipt and review of your submitted SHAVENT Original 1.0, you will receive either, depending on your selection:"

Your €30 refund on your 2.0 order (this will always be processed to the payment method you used at the time of purchase)
or your €45 shop voucher via email.

The SHAVENT 1.0 has already impressed you? Then you will love the SHAVENT 2.0!

🧲 Magnetic Swing Head Technology – Even smoother, even more flexible, even gentler on the skin.

💧 Easy to clean – No pressure pen, no spring – just rinse and keep shaving.

🔗 Even more durable – Fewer moving parts, less wear, maximum resistance.

⏰ Your SHAVENT 1.0 is older than June 2022? Then you also benefit from the design upgrade of the head below - larger openings at the back make it even easier to transport longer hair.

🔥 The upgrade you don't want to miss – secure it now with Trade-In advantage!

FAQ

Questions about the offer

Can I send in multiple SHAVENT 1.0 devices and benefit from the trade-in multiple times?

You can submit a SHAVENT 1.0 for every purchased SHAVENT 2.0.
Only one discount can be claimed for a new Razor. This means that it is not possible to send in two 1.0 models and then receive double the discount on a new 2.0.

Is the offer valid for all SHAVENT colors?

Yes, the offer applies as described above for all SHAVENT colors.

What happens if my submitted SHAVENT 1.0 is damaged?

"Light signs of use are acceptable. However, devices that are severely damaged due to improper use or cleaning may be excluded from the trade-in."
P.S.: If there is only a problem with the small screws on the head, don't worry - if all the cast parts are still fine, it's not a problem and you can also participate in the program with a SHAVENT "in individual parts". Just send in all individual parts including the base.

Questions about the process

"I don't have a printer - can I also include my data in the package in a different way than by using a printed order confirmation?"

Yes, that is not a problem. It is important that we find the order number of your 2.0 order as well as your name and the email address under which you placed the order, clearly legible inside the package. Only then can we assign your submission of the order and you will receive your trade-in benefit.

Who bears the shipping costs for sending in the SHAVENT 1.0?

"You are responsible for the shipping costs for sending in your SHAVENT 1.0. We recommend insured shipping."

How long does it take to receive my credit?

"Upon receipt and inspection of your submitted device, it usually takes 7–10 business days for the credit to be processed for your order or your shop voucher. The credit will be issued to the payment method you used for the 2.0 purchase."

Can I return the SHAVENT 2.0 if I participated in the trade-in program?

Yes, however, in this case, the refund / the Voucher will expire. The €30 refund or already used voucher values will be offset against your refund amount for the return.

Other

What do you do with the submitted razors?

Thanks to the high-quality raw materials, the SHAVENT parts can be efficiently recycled. We ensure that great new things can emerge from your 1.0 by feeding the parts into the recycling loop. If you're interested in learning more, you can find more about zinc recycling here (Text in German).

Please also note: a submitted 1.0 will be directly recycled and can no longer be identified as yours. A return is therefore unfortunately not possible.

Any questions left?

Under kontakt@shavent.store we are always here for you!

Better safe than sorry

"Don't forget" Checklist:

✅ Submit within 30 days – the date of the postmark applies.

Extra recommendation: Choose an insured shipping method with tracking, so you always know where your package is and when it will arrive. Unfortunately, we cannot take responsibility for lost packages.

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✅ Submit all parts – all cast parts must be submitted completely (Handle, top head, bottom head, pressure pin, base).

You can keep the spacers – they also fit in your new 2.0. Other components of Sets, such as the blade collection box, do not need to be sent in.

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✅ IMPORTANT to write the keyword "Recycling" and the order number on the address label AND to include the confirmation email or another proof of the 2.0 order in the package.

SUBMISSIONS THAT DO NOT CONTAIN AN ORDER NUMBER AND THEREFORE CANNOT BE ALLOCATED MUST UNFORTUNATELY BE DISPOSED OF WITHOUT ANY CLAIM FOR REFUND.

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✅ Select the correct Trade-In program – only Original can be exchanged for Original and Compact for Compact. Other combinations are unfortunately excluded.

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✅ Be nice: Please send only clean SHAVENTs. Your package will be opened by lovely people – make sure they are not greeted by a pile of hair. 😄

Please read carefully

General Terms and Conditions of the Trade-In Program (GTC):

"To ensure a smooth process and fair treatment for all parties involved, we kindly ask you to read the following terms carefully:"

Eligibility to participate:

The Trade-In program is exclusively for customers who own a SHAVENT 1.0 and purchase a SHAVENT 2.0 within the promotional period.

Promotion period:

The program runs from 01.03.2025 to 31.05.2024.

Submission deadline:

Your SHAVENT 1.0 must be on its way to us within 30 days of your SHAVENT 2.0 order. Late submissions cannot be considered.

Submission:

The SHAVENT 1.0 must be sent exclusively to the following address together with the printed order confirmation:

SHAVENT - ARA Sustainable Products (House 64.07a)
Keyword: [Recycling] - Order number
Rupert-Mayer-Str. 44
81379 Munich
Germany

!!! IMPORTANT: the address must have "Order Number" replaced with the Order Number of your Shavent 2.0 Order. Also, print out Your Order Confirmation Email or another proof of the 2.0 order and include it in the package.

SUBMISSIONS THAT DO NOT CONTAIN AN ORDER NUMBER AND THEREFORE CANNOT BE ALLOCATED MUST UNFORTUNATELY BE DISPOSED OF WITHOUT ANY CLAIM FOR REFUND.

Condition of the submitted device:

The submitted SHAVENT 1.0 should be functional and in a hygienic condition. Heavily damaged or incomplete devices may be excluded from the Trade-In.

Credit options:

"After successful examination, you will receive for your Original 1.0 either:"

a 30 € refund to your original payment method
or a €45 Voucher for our online shop. The shop voucher is valid for 2 years.

Both options expire if you return the SHAVENT 2.0 under the 30-day money-back guarantee. This means in the case of a return specifically: You will only receive the amount back that has not already been refunded to you through the €15 or consumed by redeeming the store voucher. Unused credit on the store voucher expires.

Cash withdrawals are excluded.

Abuse and Fraud:

"We reserve the right to reject submissions or reclaim credits already granted if there is suspicion of abuse or fraud."

Disclaimer:

"We accept no liability for losses or damages during the shipping of your SHAVENT 1.0 to us. Please ensure safe packaging and insured shipping."

Furthermore, a Shavent 1.0 that has been received and processed by us can no longer be assigned to you. There is no claim for return or replacement beyond the Trade-In program in any case.

SHAVENT ORIGINAL Trade-In Program – Upgrade to Original 2.0